serban·BOB·HAI·PSR·ToT

Progress

BOB: Communication Platform

BOB is live. Not a demo, not a prototype. A production platform handling real customer conversations for real businesses, generating real revenue, and proving that sovereign AI infrastructure works at the deployment level.

0+

API endpoints

0+

Tests passing

0

Channels

MIT

License

What BOB does today

You configure one AI agent — its personality, its knowledge base, its rules for engagement — and it handles customer conversations across every channel. Phone calls, SMS, WhatsApp, web chat, email, Facebook Messenger, Instagram DMs, Telegram. One configuration. Eight channels. Unified conversation history.

Every interaction across every channel feeds into a single intelligence layer. Behaviors, sentiment, drop-off points, satisfaction signals — visible in real time. Not buried in separate inboxes. Not scattered across disconnected tools. One complete picture of every customer.

The platform includes human-AI collaboration features: live monitoring of AI conversations, one-click takeover when a human needs to step in, VIP detection to flag important contacts. The AI does not replace the human. It handles the volume so the human can focus on the relationships that matter.

Production deployments

serban.eu.com

The primary deployment. Powers the AI agent on the serban.eu.com website, handles customer inquiries, routes conversations to Alex when appropriate. The platform that proves the platform.

OhioVoiceAI (USA)

The first international partnership. A 50/50 equity venture deploying BOB for American businesses, proving the platform works across borders, regulatory environments, and business cultures. The partnership model that validates ToT's scalability thesis.

Technical foundation

Python 3.12, FastAPI, PostgreSQL 16. OpenAI for language intelligence, including the Realtime API for voice. 40+ specification documents that define every feature before it is built. The HAI methodology tracks how every piece of work was produced — what the AI contributed, what the human contributed, and where they collaborated.

The code is MIT licensed. You can read it, fork it, deploy it, and modify it. If we disappear tomorrow, you still have everything. No vendor lock-in. No API dependency. No terms of service that change without your consent.